Last updated: April 28, 2026

Privacy Policy

Dr. Detoxer ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it when you use our website, place an order, or contact us.

1. Information we collect

• Order details: name, shipping address, mobile number, email, pincode and product selection.
• Payment data: processed securely by our payment provider (Razorpay). We never see or store your full card or UPI credentials.
• Usage data: pages visited, device, browser, approximate location, and language preference (cookies / local storage).

2. How we use your information

• To process and deliver your orders.
• To send order updates, shipping confirmations and receipts.
• To respond to support requests over phone, email or WhatsApp.
• To improve site performance, fix bugs and prevent fraud.
• To comply with applicable Indian laws (e.g. tax, consumer protection, the IT Act).

3. Sharing your information

We share data only with vetted service providers required to fulfil your order:

• Razorpay — payment processing.
• Shipping partners (Shiprocket / Delhivery / India Post) — fulfilment and tracking.
• Email / WhatsApp providers — transactional messages.

We never sell or rent your personal data.

4. Cookies & analytics

We use first-party cookies and local storage for language preferences, cart persistence, and basic analytics. You can clear these in your browser settings at any time.

5. Data retention

Order records are retained for the period required under Indian tax and consumer-protection law (typically 8 years). Other data is retained only as long as necessary for the purposes described above.

6. Your rights

You have the right to access, correct or delete your personal information, and to withdraw consent. Email us at support@drdetoxer.com to make a request.

7. Children

Our products are family-safe but our website is not directed at children under 13. We do not knowingly collect data from children.

8. Changes to this policy

We may update this policy occasionally. The "Last updated" date at the top of the page reflects the most recent revision.

9. Contact

Questions about this policy? Reach us at support@drdetoxer.com or +91 90545 23166.